Swiss quality
Lightning-fast delivery
Excellent customer service
100% Money-Back Guarantee
Many dog bags have a problem.
They are either practical for everyday use or they offer your dog a safe, quiet place.
But rarely both.
This leads to dogs being restless on the go – or the bag becoming impractical for you.
Most dog bags only solve part of the problem.
They look good – but offer little comfort for the dog. Or they are functional – but appear clunky and not very stylish in everyday life.
This is precisely where the crucial difference lies.
No more compromises.
With the Lucky Bag, you're not just choosing a dog bag.
But a well-thought-out companion for on the go.
This combines:
Made for on the go – and for a good feeling that lasts.
With an eye for detail and animal welfare.
Every dog carries an archaic need within them:
The desire for a secure den. We have taken this instinct and made it socially acceptable.
This teepee is more than just a sleeping place – it is a Safe Space.
A place where the world stays outside and your dog can hit the "reset button."
When they retreat here, you know:
They are completely relaxed.
A decision that feels good every day
A high-quality dog carrier will be with you for years –
in everyday life, when traveling, and in all the little moments in between.
Instead of making compromises again and again
or looking for multiple solutions,
you make one conscious decision.
You don't just carry it because you have to –
but because it suits you.
For comfort, style, and quality you feel every day.
Is the Lucky the right choice for you?
This bag is ideal if you:
Then the Lucky is made for you.
No more bad purchases. Experience Swiss design that delivers on its promises. Orthopedically beneficial, OEKO-TEX® certified, and beloved by dogs.
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Our vision for the passion project PET & Co.:
Health and style go hand in hand.
We combine Swiss quality and sustainable materials to create true favorite pieces –
for the highest demands in quality and style.
- Warm regards from Zurich 🫶
Our vision for PET & Co., a project close to our hearts:
Health and style belong together. We combine Swiss quality and sustainable materials to create true favorites –
meeting the highest demands for quality and style.
- Warm regards from Zurich 🫶
We are confident that you will love our products.
If not, you can contact us at any time & returns
are completely straightforward.
Do you need more information before buying? We have answered almost all questions below.
If not, you can always contact our friendly customer service via live chat (bottom right).
Once you have placed your order, all in-stock items will ship within 1 to 2 business days. Orders placed on weekends or holidays will be processed on the following business day.
Please note: During promotional periods, shipping times may be delayed by up to 10 business days due to high order volumes. Thank you for your patience as our team works to ship your order as quickly as possible.
Once shipped, our products usually take 2 to 5 business days to reach you. Please note that deliveries to remote regions or abroad may take longer. Please allow extra time during sales and holidays.
Please note that delivery dates and periods are non-binding unless expressly agreed upon in writing as binding. We reserve the right to deliver only after full payment by the customer
Yes, we cover the shipping costs
We ship from our warehouses in Switzerland and Germany.
We deliver within Switzerland and to Europe to addresses that can receive packages.
We use Swiss Post & DHL for shipping all our orders.
Once your order has been shipped,
you will receive an email from us with a tracking link. You can use this
link to track the status of your delivery online at any time.
PET & Co. is not responsible for lost packages if we have proof of delivery to the correct address. All our deliveries are made with a delivery photo.
Should you not like a product or if there is cause for complaint, please first contact our service team by e-mail at salesteam@petandco.ch. We will be happy to help you and explain the next steps.
Generally, you can return unused products in their original packaging within 30 days of the invoice date.
Please note that hygiene or disposable products are generally excluded from exchange. Unfortunately, we cannot take back individually configured or specially manufactured products.
If you wish to legally withdraw from the contract (within 14 days of receiving the goods), you must notify us in writing. Please use our business address or email for this purpose.
Address for written revocation:
Variance GmbH, PET & Co.
Ackersteinstrasse
938049 Zurich
E-Mail: salesteam@petandco.ch
Please do not send packages to this address.
After a successful cancellation, we will refund all payments (excluding delivery costs) immediately, but no later than 14 days after receipt of your cancellation notice. For the refund, we will use the same payment method as in the original transaction.
Please send returns exclusively to one of our returns logistics centres listed below.
We will only assume responsibility for the goods once the return has arrived at our warehouse.
Return address Switzerland:
Solvita / Petandco.ch – Returns
Grubenstrasse 3
8902 Urdorf
Switzerland
Return address Europe:
Easypaketshop c/o PET & Co.
Schaffhauserstrasse 35
79801 Hohentengen am Hochrhein
Germany
The shipping costs for returns are to be borne by the customer. We strongly recommend sending returns with tracking, as we cannot assume liability for lost or delayed packages.
The statutory warranty provisions under Swiss law apply, with a warranty period of 2 years.
Additionally, we offer a 5-year guarantee on our orthopedic dog beds.
In the event of a warranty claim, the manufacturer decides whether the product will be repaired, replaced with an equivalent product, or compensated at its current value.
A guarantee can only be assumed if there are no reasons for exclusion. These include:
Our products are designed for durability, which is why we use hard-wearing and easy-care fabrics. Since the materials vary depending on the model (e.g., felt, corduroy, or cotton), you will find product-specific care instructions directly on the respective product page under the "Material and Care" tab.
We take responsibility – consciously and consistently.
Our designs are created in the heart of Zurich.
We combine minimalist, Scandinavian style with subtle, playful accents.
Each product is developed by us from the ground up – with the aim of not only being aesthetically pleasing, but also noticeably enriching the everyday lives of both humans and dogs.
We are not anonymous mass producers or dropshippers. Thanks to our many years of experience, we personally oversee every step of production – from the initial idea to the finished product. Our goal is to create durable favorite pieces whose quality you can rely on every day.
We understand the desire for local manufacturing very well. However, our decision was not solely based on the country of production, but on the quality, experience, and reliability of the entire supply chain.
Many of the specialized suppliers needed for our products no longer exist in Switzerland in this form today. To nevertheless ensure the highest quality, we work with carefully selected production facilities in Europe that have many years of experience and are closely networked with their regional suppliers. This structure enables short distances, stable processes, and consistently high quality – from the material to the finished product.
Complete production in Switzerland would massively increase the final prices of our products without automatically creating additional qualitative or functional value. Our aim is to develop high-quality products that meet medical requirements and are recommended by veterinarians – while remaining accessible to you.
Our philosophy is to reconcile Swiss design, medical standards, and high-quality craftsmanship. This creates the balance that is important to us: well-designed products, responsibly manufactured, durable – and fairly priced.
We offer you a variety of secure and fee-free payment options, including:
No, our offered payment options are generally free of charge for you.
Credit Cards: We accept MasterCard and VISA free of charge.
PostFinance: Payments via PostFinance E-Finance and PostCard are also free.
The delivered goods remain our property until full payment of all outstanding claims. Prior to the transfer of ownership, pledging, collateral assignment, processing, or alteration is not permitted without our consent.
Yes, we offer the "purchase on account" payment method. Please note that an external credit check is performed with this method. If the check is positive, you can use purchase on account.
Payment term: The invoice amount must be paid within 20 days. We ask you to strictly observe this deadline to avoid unnecessary dunning charges.
You can pay for your order directly and conveniently via your TWINT account with the corresponding mobile app.
Du hast deinen Stil — dein Hundezubehör soll dazu passen. Unser Concierge findet in 2 Minuten das perfekte Produkt für dich und deinen Hund.
Free Shipping
We'll cover the costs - you save and enjoy.
Personal Service
Should you have any questions, please do not hesitate to contact us.
Secure payment
Secure payment with all common payment methods.
Satisfied Customers
We are proud to have over 5000+ happy customers.
See for yourself the quality of our products.
Swiss Design with Love ❤️
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